Privacy Policy

This page explains what Royal Group collects from visitors and how that information is used. If anything here is unclear, write to info@mrkmedical.af.

What we collect

• Contact details you submit — name, phone, email, organisation, city and the message text on inquiry forms.
• Browser metadata — IP address and user-agent string, attached to inquiries to help us spot abuse.
• Cookies — a locale preference cookie (mrk.locale) and a local-only cart cookie (mrk_inquiry_cart_v1) that lives in your browser only. We do not run third-party advertising or analytics cookies.

How we use it

Inquiry information is used to respond to your message and arrange delivery. We do not sell or rent personal data. Aggregate numbers (e.g. total inquiries this week) may be reviewed internally to plan stock and improve the site.

How long we keep it

Inquiries are retained while we run our business. You can request deletion of your record at any time by emailing the address above. Server logs are rotated routinely; uploaded images you provide as part of an order remain attached to that order.

Your rights

You can ask for a copy of the information we hold about you, correction of anything inaccurate, or deletion of your record. We aim to respond within seven business days.

Sharing

We do not share inquiry data with third parties beyond what's required to deliver your order — e.g. courier companies receive shipping address and phone number only. Hosting is provided by standard cloud infrastructure providers under their own data processing terms.

Updates to this policy

We may revise this page as the business evolves. Significant changes will be flagged at the top of the document. The current version is always available at /privacy.

This is a generic placeholder — admin can replace with a tailored policy by editing /admin/pages/privacy.